FAQ

Check Out Process & Fulfillment Options

In your online cart you can choose how you want your order fulfilled; local delivery, store pickup, or standard shipping. 

  • See our Local Delivery areas and schedule here. 
  • See our Shipping Schedule for shipping in Wisconsin here.
  • For Farm Pickup or Germantown Pickup choose "Store Pickup" and selected the location.
    • Check here for Germantown schedule 
  • Once you select how you want to get your order you select a date and time.
  • On the checkout screen you will need to double check the delivery/shipping charges.
    • Delivery to your Home (Fond du Lac, Beaver Dam, Madison): $4 for orders under $40; free for orders over $40
    • Shipping in Wisconsin: $1-$99.99 order is $20 shipping, $100-$199.99 order is $10 shipping, and $200+ order ships free
    • Pick up in Store (Farm or Germantown) is FREE

Once your order is submitted you will see an email confirmation. 

Payment
We accept credit card payments online and in person as well as cash payments in person.  We can also take Venmo payments (@Carrie-Stevens-7) or Paypal (carrie@mayhillfarmwi.com).  If you would like to use Venmo please select cash as form of payment when checking out and make a note in the comments section on which option you would like to use.

Availability 
Due to butchering schedules there may be products that are sold out at times. Don't worry! As soon as we have more of that item the inventory will be updated, and it will be available to order again. Feel free to message us if there is something in particular you are looking for at carrie@mayhillfarmwi.com.  Sign up for our newsletter to be the first to know when popular items are back in stock at Get Your FREE Guide to Buying Half a Hog – May Hill Farm


Inventory
We keep our online inventory as up to date as possible but if there is a conflict, we will let you know immediately. 

 

Pickup
When placing your order, you will be able to select Farm Pickup or pickup at one of our other pick-up locations.  Select a date and time and your order will be ready for you! 

 

Shipping
We ship throughout the state of Wisconsin.  Orders will ship every other Tuesday so they will arrive at your doorstep on Wednesday or Thursday.   All meat is shipped frozen in an insulated shipping box with ice packs.  Click here for our shipping schedule. 

ITEMS THAT WE DO NOT SHIP: EGGS & HONEY

Shipping Fees
Orders up to $99.99 = $20 shipping

Orders $100 to $199.99 = $10 shipping

Orders over $200 = FREE shipping

*Please contact us if you are interested in having meat shipped outside of Wisconsin.

What type of cows do you have?
We raise Herefords, Galloway, Red Devon, and Angus cattle.  

 

What is the difference between cows and steers?

Cows are females that have had a calf.  Heifers are females that have not had a calf yet.  Steers are castrated males.  We have a mix of cows, heifers, calves, and steers on the farm.  Typically, the steers get grain-finished, and heifers get finished on grass as they get better condition/finish that way.  

 

Are your cattle grain fed or grass fed?

We practice Intensive Pasture Management which means the cattle move to a different section of pasture daily.  Over winter they enjoy hay out on pasture.

Some of our cattle will come off pasture to get finished on grain and hay.  The steers finish nicely on grain with great marbling in the steaks.

The cattle that remain on the pasture are grass-fed and grass-finished.  They do not get grain in their lifetime and will go to market as grass-finished beef.

Please reach out to carrie@mayhillfarmwi.com for more information.

 

How is meat packaged?
All meat we have for sale is frozen.  Most cuts are vacuum sealed in plastic.  Occasionally organ meats or specialty items might be wrapped in freezer paper.  All beef and pork is labeled and has appropriate labeling showing that it was processed at an inspected facility.

Chickens are vacuum sealed in plastic and froze.  Chickens are processed at a USDA inspected facility.  

Do you want egg cartons?
We would gladly take gently used egg cartons.  We strive to reuse packaging as we can!  It helps us keep our egg prices reasonable and keeps packaging out of landfills.